Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing complete customer satisfaction through its world class production. Our objective is to anticipate the requirements of each and every customer as well as address them with forklifts that provide the performance, the reliability and the value that they truly require.
Hyster completely believes in starting with the customer. The company conducts annual focus groups and provides on-going voice of customer research which is conducted both online and in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools like for instance virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to ensure the lowest cost of ownership and total reliability all of Hyster's machines are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold each and every worker responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster offers a range of excellent features as standard with all our products. By remaining devoted to our focus on both quality and safety, and by being innovative from beginning to end, we offer some of the best material handling machinery on the market. These are only some of the reasons the corporation has become a leader within the business.